At Right food, we take pride in providing high-quality food products to our customers. However, we understand that sometimes issues may arise. Here is our return policy for food products:
Expired Products:
- If you receive a product that has expired, please contact our customer service team within 3 days of delivery.
- We will provide a full refund or replace the product with a fresh one, whichever you prefer.
Unsealed Packages:
- If you receive a product with an unsealed package, please contact our customer service team within 24 hours of delivery.
- We will provide a full refund or replace the product with a fresh one, whichever you prefer.
Conditions for Returns:
- Products must be returned in their original packaging, if possible.
- Products must not be consumed or partially consumed.
- Products must be returned within the specified timeframe (3 days for expired products and 24 hours for unsealed packages).
Refund Process:
- Refunds will be processed within 5-7 business days after receiving the returned product.
- Refunds will be issued in the original payment method.
Exceptions:
- We do not accept returns for products that have been intentionally damaged or tampered with.
- We do not accept returns for products that are not in their original packaging.
Contact Us:
If you have any issues with your food product, please contact our customer service team at 843 169 1172 or sales@rightfood.in. We're here to help!